Terms of Service - Zero Carbon One Website

1. Public website and enterprise services

The Website provides information about ZCO and allows business visitors to contact us, request demonstrations and explore our offerings.

Using the Website or submitting an enquiry does not create an enterprise account, establish a customer contract or authorise the submission of confidential enterprise operational data.

Enterprise access requires approval by a ZCO administrator and a separate signed customer agreement and NDA. Enterprise services, operational data, fees, service commitments, confidentiality and liability are governed by those signed documents. If those documents conflict with these Terms concerning an enterprise service, the signed documents take precedence.

2. Eligibility and authority

The Website is intended for business users aged 18 or older. Anyone under 18 must not use the Website or submit information through its forms.

If you contact us on behalf of an organisation, you confirm that you are authorised to provide the information submitted and engage with ZCO regarding that organisation’s enquiry.

You are responsible for providing accurate information and ensuring that you have authority to disclose any information belonging to another person or organisation.

3. Permitted use of the Website

You may access and view the Website and download materials expressly made available for that purpose for lawful internal business evaluation of ZCO’s products and services.

This permission is limited, non-exclusive, non-transferable and revocable. It does not transfer ownership of Website content or grant rights in ZCO’s software, models, data or enterprise platform.

You may link to publicly accessible Website pages in a fair manner that does not misrepresent your relationship with ZCO or suggest our endorsement.

We may update, withdraw or restrict Website content or features, subject to applicable law.

4. Website content and intellectual property

Website text, graphics, logos, designs, software, videos, downloadable resources and other materials are owned by ZCO or used with permission from their respective rights holders. Rights in third-party materials remain with those rights holders.

Except for the use permitted under section 3 or a use allowed by applicable law, you must obtain the relevant rights holder’s written permission before copying, publishing, modifying, distributing, selling or commercially exploiting Website materials.

Providing a credit or link to ZCO does not grant a licence.

To the extent permitted by law, you must not use Website content, images, downloadable resources or underlying code to train, fine-tune or evaluate an artificial intelligence model, create a competing content collection or systematically reproduce a substantial part of the Website without prior written permission.

5. Information submitted through public forms

Public contact and demonstration forms are intended for business enquiries. Submit information relevant to your request. Do not submit confidential enterprise records, sensitive personal information or another person’s information without appropriate authority.

Submitting a form does not create an NDA, a professional advisory relationship or a customer contract.

You retain ownership of materials you lawfully submit. You grant ZCO a limited, non-exclusive right to receive, store and use those materials to respond to your enquiry, evaluate a proposed business relationship, protect the Website and comply with applicable law.

Personal information supplied through public forms is handled as described in our Privacy Policy, including enquiry follow-up and relevant ZCO communications. Promotional email preferences and opt-outs are addressed in that Policy.

A public form submission does not grant ZCO a perpetual right to publish your submitted materials.

We are not obliged to adopt unsolicited ideas or proposals. No confidentiality obligation arises from an unsolicited submission unless separately agreed in writing.

6. Prohibited conduct

When using the Website, you must not:

• Access or attempt to access another person’s account, private area or information without authorisation.
• Interfere with security controls, probe for vulnerabilities without permission, introduce malicious code or disrupt Website operations.
• Harvest contact details or personal information, send spam or impersonate another person or organisation.
• Use bots, crawlers, scrapers, AI agents or other automated tools to collect, extract, aggregate, reproduce or republish Website content, harvest contact information or create third-party profiles from Website materials without ZCO’s prior written permission, except where applicable law permits such activity. You must not use information obtained from the Website to publish false or misleading profiles or imply ZCO’s endorsement or affiliation.
• Submit unlawful, misleading, defamatory or infringing material or information you are not authorised to disclose.
• Use the Website in violation of applicable law or another person’s rights.

Ordinary search engine indexing of public pages is permitted in accordance with our published crawling instructions.

We may block abusive traffic, remove submitted materials or restrict access where reasonably necessary to protect the Website or enforce these Terms.

7. Privacy and cookies

Our Privacy Policy at https://zerocarbon.one/privacy-policy explains how we collect, use and protect information relating to Website visits, content interactions and public enquiries, including cookies and similar technologies.

Strictly necessary cookies support essential Website functions, security and the recording of cookie preferences.

Optional Analytics technologies help measure Website traffic and improve content. Optional Marketing technologies help measure campaigns and provide relevant ZCO content, including through advertising cookies or pixels where deployed.

Optional Analytics and Marketing technologies remain disabled until you make an affirmative choice. Accept all enables both optional categories. Reject keeps them disabled. Save preferences applies the categories you actively select.

You may continue using public Website pages after rejecting optional technologies and may change or withdraw your choices through Website cookie settings.

Using the Website, submitting an enquiry or accepting these Terms does not constitute consent to optional tracking. Cookie preferences and promotional email opt-outs are managed separately.

Privacy and security obligations for approved enterprise accounts are addressed in the applicable signed agreements.

8. Information on the Website

We aim to keep Website information useful and current. However, content may contain errors, become outdated or describe capabilities that vary by configuration, location or customer agreement.

Website content provides general business information. It does not constitute legal, tax, investment, engineering verification or regulatory advice.

References to emissions calculations, compliance frameworks, carbon credits, scenarios or expected outcomes do not guarantee a particular result, financial benefit or regulatory approval.

Decisions requiring a formal assessment should be based on the relevant contracted scope and qualified review.

To the extent permitted by law, the Website is provided on an “as available” basis. We do not guarantee uninterrupted access, error-free content, compatibility with every device or freedom from every security risk.

Nothing in these Terms limits an express commitment made in a signed customer agreement.

9. Third-party websites and services

The Website may link to third-party websites, scheduling services or resources. Links are provided for convenience and do not, by themselves, indicate endorsement.

We do not control third-party websites or their content. Their own terms and privacy notices apply when you use them.

Third-party Analytics or Marketing technologies used through the Website are subject to the choices and disclosures described in our Privacy Policy.

10. Limitation of liability

The Website and its content are provided for general business information. To the fullest extent permitted by law, Zero Decarbon One Private Limited is not liable for losses arising from reliance on Website content or from interruption or unavailability of the Website, including indirect or consequential losses.

Nothing in these Terms limits liability that cannot lawfully be limited.

11. Suspension and changes

We may restrict Website access when reasonably necessary for security, maintenance, suspected misuse or legal compliance.

We may revise these Terms. The current version will be available on this Website.

12. Governing law and contact

These public Website Terms are governed by the laws of India.

Subject to any mandatory rights or jurisdiction that cannot be excluded, the courts at New Delhi, India will have exclusive jurisdiction over disputes arising from these Terms.

A separately signed enterprise agreement may specify different governing law and courts for contracted services.